Shipping policy

Thank you for choosing Abstract Studios. We want to ensure a seamless and satisfactory shopping experience for our customers. This Shipping Policy outlines important information regarding the shipping and delivery of your orders. Please review this policy carefully before placing an order.

1. Order Processing Time:

   We strive to process and fulfill your orders as quickly as possible. Please read the "shipping information" on the product page for dispatch days. Orders are typically processed within 1-3 business days (excluding weekends and holidays) from the date of purchase. If noted a "Preorder drop" orders are typically processed within 2-4 weeks. Please note that processing times may vary during busy periods or promotional events. We appreciate your patience.

2. Shipping Destinations:

   We currently offer shipping to Norway, United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, New Zealand, Poland, Portugal, Sweden, Singapore, United States ]. If your location is not listed, please contact our customer support team for further assistance.

3. Shipping Costs:

   Shipping costs are calculated based on factors such as the destination, weight, and dimensions of the package. The shipping cost for your order will be displayed during the checkout process. Any applicable customs duties or taxes imposed by your country are your responsibility.

4. Estimated Delivery Time:

   The estimated delivery time is dependent on the shipping method selected and the destination. Please note that delivery times provided are estimates and not guaranteed. Factors beyond our control, such as customs clearance, weather conditions, or unforeseen delays, may impact the actual delivery date.

5. Tracking Your Order:

   Once your order has been shipped, we will provide you with a tracking number and a link to track the status of your shipment. You can track your order using the tracking information provided on our website or through the respective carrier's website.

6. Delivery Issues:

   While we strive for timely and accurate deliveries, occasionally, unforeseen circumstances or delivery issues may arise. If you encounter any problems with your delivery, such as delays, lost packages, or damages during transit, please contact our customer support team immediately. We will work with you to resolve the issue promptly.

7. Split Shipments:

   In some cases, if you have ordered multiple items, they may be shipped separately from different fulfillment centers or suppliers to expedite the delivery process. You will receive separate tracking information for each shipment.

8. International Shipping:

   For international shipments, please be aware that customs procedures and regulations vary by country. It is your responsibility to ensure that the ordered products comply with your country's customs regulations. Any customs duties, taxes, or import fees imposed by your country will be your responsibility.

9. Address Accuracy:

   It is essential to provide accurate and complete shipping information to ensure successful delivery. Please double-check your shipping address before submitting your order. We are not responsible for delays or misdeliveries caused by incorrect or incomplete address information provided by you.

10. Change of Address:

    If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate the address change if the order has not yet been shipped. Please note that address changes may cause delays in delivery.

11. Contact Us:

    If you have any questions or concerns regarding our Shipping Policy or need further assistance with your shipment, please contact our customer support team through the contact information provided on our website.

By placing an order with Abstract Studios, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Shipping Policy.